Refund Policy
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Return & Refund Policy
Effective Date: Current
At AiExplore, we strive to provide high-quality learning experiences. This Return & Refund Policy explains the conditions under which refunds or returns may be granted.
1. Digital Products & Courses
All courses and digital content on **AiExplore** are delivered electronically. Due to the nature of digital products, we generally do not offer refunds once access has been granted, unless there is a technical issue or error with the product.
2. Eligibility for Refunds
- Refund requests must be submitted within 7 days of purchase.
- Requests should include proof of purchase and reason for the refund.
- Refunds are considered only if there is a technical problem that prevents access to the course content.
3. Process for Refunds
- Contact us at info@theaiexplore.online with your refund request.
- Our team will review your request and respond within 5 business days.
- If approved, refunds will be issued to the original payment method within 7–10 business days.
4. Non-Refundable Items
- Completed courses where access has already been granted.
- Partial completion of a course unless there is a technical issue.
- Any promotions or discounts that explicitly state “non-refundable.”
5. Contact Us
If you have any questions regarding our Return & Refund Policy, contact us at: info@theaiexplore.online
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